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Most orders ship within
24 - 48  hours.

 
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Let's be nice!

We're sorry to even have to address this but...

Rude and/or demanding email messages will no longer be answered by our company.

All we ask is that you bear this in mind:
Contact us with the same courtesy with which you would like to be contacted. 

Thank you!

Magic Mender Management


 These are the most common questions, please read before contacting us.  Thank you!...

  • Where's my order?
    Check the Status of Your Order Here
    You'll need your Order No. from on your email receipt.

     
  • How do I return or exchange a product?
    Please use our return form...be sure to read our return policy.

     
  • Need help with your color selection?
    Please read our "How to select your color"
    Unfortunately we don't have any further information regarding colors other than what is already on our web site.

     
  • Custom match or sample matching
    Sorry, but we simply don't have the staff required to mix custom colors or to match your sample to our premixed colors. 
    Please do not send us samples to match .

     
  • Sample swatches  and color charts
    Sorry we no longer offer sample swatches and we do not have a printed color chart.

     
  • Phone order or help
    In an effort to keep costs down and to process orders as fast as we can, we only accept Internet orders.
    We do not have available staff to answer questions by phone.  However we do answer questions by email as quickly as we can, sometimes within minutes.


If none of these answer your question  please continue to our contact page here

  Magic Mender copyright notice

Copyright © 1998 - 2007 Magic Mender. All rights reserved.