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We're sorry to even have to
address this but...
Rude and/or demanding
email messages will no longer be answered by our company.
All we ask is that you
bear this in mind:
Contact us with the same courtesy with which you would like to be
contacted.
Thank you!
Magic Mender Management
These are the most
common questions, please read
before contacting us. Thank
you!...
- Where's my order?
Check
the Status of Your Order Here
You'll need your Order No.
from on your email receipt.
- How do I return
or exchange a product?
Details on exchanges and returns
can
be found here .
- >
Need help with your color selection?
Please read our:
How to select your color Basic Colors
How to select your color Furniture Colors
How to select your color Automotive Colors
Unfortunately we don't have any further information regarding
colors other than what is already on our web site.
We cannot help you choose your color by a photo.
- Custom match or
sample matching
Sorry, we do not offer
this service. We simply don't have the staff required to mix custom
colors or to match your sample to our premixed colors.
Please do not send us samples to match.
- Sample swatches and
color charts
Sorry we no
longer offer sample swatches and we do not have a printed color
chart.
- Phone order or help
In an effort to keep costs down and to process orders as fast as we
can, we only accept Internet orders.
We do not have available staff to answer questions by phone.
However we do answer questions by email as quickly as we can,
sometimes within minutes.
- We cannot help
you choose your color. Please don't ask.
See above "Need help with your color selection".
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