Rude and/or demanding email messages will no longer be answered by our company.

All we ask is that you bear this in mind:
Contact us with the same courtesy with which you would like to be contacted. 

Thank you!

Magic Mender Management

 These are the most common questions, please read before contacting us.  Thank you!...

• Where's my order?
  Check the Status of Your Order Here
  You'll need your Order No. from on your email receipt.
  
   
• How do I return or exchange a product?
  Details on exchanges and returns can be found here .
  
   
• > Need help with your color selection?
  Please read our:
  How to select your color Basic Colors
  How to select your color Furniture Colors
  How to select your color Automotive Colors
  Unfortunately we don't have any further information regarding colors other than what is already on our web site.
  We cannot help you choose your color by a photo.
  
   
• Custom match or sample matching
  Sorry, we do not offer this service. We simply don't have the staff required to mix custom colors or to match your sample to our premixed colors.  Please do not send us samples to match.
  
   
• Sample swatches  and color charts
  Sorry we no longer offer sample swatches and we do not have a printed color chart.
  
   
• Phone order or help
  In an effort to keep costs down and to process orders as fast as we can, we only accept Internet orders.
  We do not have available staff to answer questions by phone.  However we do answer questions by email as quickly as we can, sometimes within minutes.
  
   
• We cannot help you choose your color.  Please don't ask.
  See above "Need help with your color selection".