We're sorry to even have to address this but...
Rude and/or demanding email messages will no
longer be answered by our company.
All we ask is that you bear this in mind:
Contact us with the same courtesy with which you would like to be contacted.
Thank you!
Magic Mender Management
These are the most common questions, please
read before contacting us. Thank you!...
- Where's my order?
Check the Status of
Your Order Here
You'll need your Order No. from on
your email receipt.
- How do I return or exchange a product?
Please use our
return form...be sure to read our
return policy.
- Need help with
your color selection?
Please read our "How
to select your color".
Unfortunately we don't have any further information regarding
colors other than what is already on our web site.
- Custom match or
sample matching
Sorry, but we simply don't have the staff required to mix
custom colors or to match your sample to our premixed colors.
Please do not send us samples to match .
- Sample swatches
and color charts
Sorry we no longer offer sample
swatches and we do not have a printed color chart.
- Phone order or help
In an effort to keep costs down and to process orders as fast as we can, we
only accept Internet orders.
We do not have available staff to answer questions by phone. However we
do answer questions by email as quickly as we can, sometimes within minutes.
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