FAQs

Please don't confuse "professional" Magic Mender products with copycat products that you'll find floating throughout the Internet. You've probably seen the kits with little jars of colored paste that you mix together, typically priced below $25.00.   While these kinds of products may work for some minor damage, based on our 40 years of leather and vinyl repair experience, we're skeptical that they will provide you with an invisible repair as claimed. We've tested a few and let's just say our results were much less satisfactory than what was advertised.

Unfortunately, the Internet has been has been saturated with these kinds of kits, sold by fly-by-night or auction type sellers to the disappointment of many unsuspecting customers and in turn has given leather repair kits, in general, a bad reputation. To our horror, we've even seen videos that recommend using glue from the hardware store for surface repairs and iron on patches for sub-patch material. We can guarantee you, no reputable repair person uses this kind of repair process. They also recommend using Super Glue for repairs.  Please, do not use Super Glue on the surface of leather, it's too brittle and it will crack. It's fine on seams though.

Professionals use products like ours that require a two step process of using a professional quality repair compound and a top color coat. Repairs may also require a sub-patch material to strengthen the repair; our kit includes this material. With our Color Flex you have the ability to blend the color into the surrounding area, in the event that the color doesn't match perfectly. You can't do that with those little jars of colored paste.

Absolutely not! The worst that can happen is applying too much of either the repair compound or Color Flex. Both can be removed by using Magic Mender Presto Prep and good paper towels like Bounty. Yes, it's a little messy but can be done. Once removed you can try again, this time using less of the product. If you choose not to continue, you'll need to condition the leather because the Presto Prep will also remove the oil in the leather making it look like it has a film or a milky look to it. A good conditioning will take care of that.
Honestly, it's really difficult to estimate how much of an area a product will cover. There are too many variables, such as how many applications are required to cover completely, how heavy an application is needed etc. Some tint bases are not as opaque as others therefore additional applications might be required. We have seen claims that an 8 oz. bottle of color will cover 48 square feet, in our opinion, that's a bit of a stretch. A good estimate would be, our 5 oz. bottle should easily cover about 18 sq. ft. or one complete front seat of a car with two coats or one average size chair. 99% of our customers are satisfied with the amount of products contained in just one of our kits. You can always order additional bottles it you think you'll need more than this.
Magic Mender repair compound is a water based, urethane filler. It spreads like soft margarine. It dries naturally, or drying time can be accelerated by using a blow dryer. When dry, it permanently adheres to leather and vinyl. Our repair compound is extremely durable and remains soft and flexible, giving your repair the natural feel and appearance of the original surface. Cleans up with soap and water.
Color Flex is specially formulated, water based urethane color coating that dries quickly and feels like the original surface. Very similar to the new finish coatings that furniture, clothing and automotive manufacturers use on their leather. When applied properly, Color Flex dries into a flexible satin finish in about 15 minutes. Color Flex can be applied with a sponge, foam brush, a sprayer, or it can wiped on. It is extremely durable and remains soft and flexible. Color Flex is applied as the color finish top coat over your repair. Cleans up with soap and water.
The sub-patch material is a mesh fabric that is applied on the back side or underneath the leather where you might have a hole or tear. The size is 2-3/4" x 4-1/2" and it can be cut into strips or whatever shape you prefer. When using the sub-patch material, we recommend that you cut it at least 1/2" larger than the hole or cut that you'll be repairing. It stays in place by using the repair compound as the adhesive.
Spray Grain is a water base simulated texture spray. Repairs don't require this, but if you simply want to have a textured effect, you would use Spray Grain prior to applying Color-Flex. Spray Grain gives a pebbly effect, and takes away the smooth appearance. 
 Not necessarily. If you like a satin finish, you're all set. If the original surface has a dull finish or if it has a high gloss finish, you'll need to purchase our Matte (dull) Clear, or our High Gloss Clear to achieve the best results. Clear Coat can also be applied as a top coat for added durability.
The average repair takes about an hour from start to finish. It depends upon the environmental conditions in which you are working. We recommend that you work in a well lit area, preferably outside. The ideal temperature would be between 75-85 degrees . The warmer the conditions the faster repair compound will cure and the Color-Flex will dry. If it is cold, you can accelerate the drying process by using a blow dryer. You will be able to use your repaired item as soon as it is dry, however, complete curing takes about 24 hours.
Yes. Magic Mender repair compound is formulated to bond to leather and vinyl. Our Color-Flex, will wear just the same as the original color coating. Just how long it will last, depends on how much wear is inflicted upon the repair, and how well you take care of the item.

Please note, it's imperative that the surface you start with is clean...really clean. Otherwise you run the risk of improper adhesion and you may find that our products won't adhere to the surface like they should. Clean first with liquid soap and water. Really scrub and rinse with clean water, followed by a good cleaning with Magic Mender Presto Prep.

You bet you will! The repair compound and Color-Flex that comes with your kit, are the exact same products that we used in our daily repair business. We have been using them for years, with fabulous results. As long as you follow the included instructions, you'll obtain the same results that we do --- professional!

*These kits are intended for several small repairs, not major projects, like changing the entire color of an auto interior, that kind of job is still best left to the pros.

Our kits are incredibly easy to use. Really! Even if you make a mistake on your first try...not to worry! The worst mistake you could make would be applying too much repair compound. That's easily remedied by simply wiping the surface with the alcohol pad until it is smooth. Because we mix the colors for you, you don't have to worry about trying to get it right by mixing them yourself. Even though we do this daily, it's still the most difficult step of leather and vinyl repair.
Yes you can on small items like shoes, but we don't recommend doing this on larger items like furniture unless you have access to an air compressor and a spray gun. Aerosol sprayers, like Preval Sprayers, are just fine for smaller areas or for blending, but they don't produce the air pressure needed to cover a large item, especially if you are attempting to change color. Also the cleaning process is a bit more involved. You MUST use Presto Prep prior to application and we highly recommend adding a bottle of Crosslink to the Color Flex.
Sorry, but no we can't. There are too many variables to take into account when dealing with photos that alter what the true color looks like. Examples would be the lighting, or even the settings on your camera. Lighting is usually the biggest problem.
No special cleaners or conditioner are required after you make your repairs, however you should not use any cleaner that contains ammonia or solvents. If you use a cleaner with a solvent, it can possibly have a chemical reaction with the Color Flex that may soften it leaving it feeling tacky to the touch. We recommend that you only use our Cleaner/Conditioner or liquid soap and water for cleaning.

Do not use vinyl conditioners on leather or any products that contain silicone.

If you are having difficulties, please let us know so we can help. The odds are, you won't need it! We're telling you the truth when we say that these kits are incredibly easy to use. Don't hesitate to contact us if you need help.